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How a Production Odoo ERP Software Transformed Operations for the Largest Hotel and Catering Supply Wholesalers

About Client

Our client is based on large hotels and catering supplying wholesalers in the market. They faced critical challenges in managing their overall business flows and operations considering the large spread of products and customer networks. To tackle all these essentials, they provided a holistic solution for hotels with Odoo ERP software system.

The Challange

    • 1. Supply Chain Complexity: As being one of the largest wholesalers in the hotel and catering supplying industry, our clients faced crucial complications with handling  supply chain management. They faced huge challenges in managing their inventory levels, planning orders, and to ensure timely deliveries to their clients.

    • 2. Inventory Management: 
    • Our client went through struggles in tracking and managing inventory levels precisely. They are distracted with their fulfilment issues and financial losses by  stockouts, overstocking, and discrepancies between physical stock and records.
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    • 3. Sales and Order Processing:
    • The method of manual sales and order processes resulted in defects and errors, leading to miscommunication, customer dissatisfaction and lagging. Thereby they are in the need of an ERP solution to fit and automate their workflows and transform these processes.

Our Approach

Needs Assessment:

To address the challenges faced by our client, we conducted a thorough needs assessment. We closely examined their supply chain management, inventory management, and sales and order processing requirements. Understanding their pain points formed the foundation of our approach to implementing the Production ERP software solution.

Vendor Evaluation:

We examined the right solution and provided  multiple Odoo ERP software to vendors  based on their functionalities, adaptability, industry expertise, and  cost-effectiveness. Our major goal is to make customers satisfied and to transform their operations effectively.

Our Solution
1.Customization and Integration:

Working closely with our client, we customized and integrated the selected Production Odoo ERP software to align with their unique needs. This involved tailoring the system to effectively handle supply chain management, inventory management, and sales and order processing in the hotel and catering supply industry.

2. Supply Chain Management:

The client is more profited and satisfied with the features of the unique platform of Production Odoo ERP software which helped them with the supply chain management, and enhanced vendor management, automated order processing, and real-time tracking of deliveries, ensuring on-time restocking and avoiding stockouts.

3. Inventory Management:

Inventory management using Odoo ERP software facilities our clients with real-time insights into their inventory across multiple warehouses. They could track stock levels, product replacement and can create automated alerts for reallocation centres which optimize inventory management and cut-down inventory expenses.

4. Sales and Order Processing:

The Odoo ERP software offers enhanced customer satisfaction transforming the  sales and order processing workflows for our client. It provided a specialized database for  customer interaction which helped in improved order accuracy, reduced processing time.

Design

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